Information Technology Services

Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.

 

Bill Gates

IT services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes.

 

The IT services market can be segmented by the type of skills that are employed to deliver the service (design, build, run). There are also different categories of service: business process services, application services and infrastructure services.

If these services are outsourced, they are referred to as business process outsourcing (BPO), applications outsourcing (AO) and infrastructure outsourcing.

    

APPLICATION DEVELOPMENT

  • Custom E-Commerce Solutions

  • Design, Development, Hosting

  • Maintenance, Support

  • Software Architecture

 

      

Virtualization

  • Cloud Computing

  • Datacenter migration management (See SMX)

  • Virtual Network Management

  • Site Consolidation

  • Application consolidation

 

NETWORKING

  • Design (architecture, topology, planning)

  • Implementation (site audit, installation & QA)

  • Management (maintenance, upgrades)

  • Support (helpdesk, user level training, tech support)

 

DATABASE SERVICES

  • Design (architecture, topology, planning)

  • Design, Development, Hosting

  • Troubleshooting & Security

  • Maintenance & Support

 

NETWORK SECURITY

  • Security Policy Establishment, Risk Analysis

  • Continuity of Operations Planning (COOP)

  • Storage, Data Recovery, Replication

  • Firewalls, VPNs, PKI

  • Backup Solutions, Storage, Migration, Upgrades

 

DATA WAREHOUSING

  • Design (architecture, topology, planning)

  • Implementation (site audit, installation & QA)

  • Management (maintenance, upgrades)

  • Support (helpdesk, user level training, tech support)

 

SYSTEM INTEGRATION

  • Full System Solutions

  • Multi-Vendor System Integration

  • Implementation (site audit, installation, other tests)

  • Custom Telephony Application Development

  • Support & Maintenance

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